Who We Are

denvero is a Swiss IT service company specializing in automated system and service programming. We're based at Hofackerweg 4, 3704 Krattigen, Switzerland, and we operate under Swiss data protection laws.

When we say "we" or "us" in this policy, we mean denvero. When we say "you," we mean anyone who visits our website or uses our services.

Information We Collect

We collect information you give us directly and some information automatically when you use our website or services.

Information we collect automatically:

• Website usage data and page views
• Device and browser information
• IP addresses and general location data
• Technical logs from our systems and services

How We Use Your Information

We use your information to provide better services and communicate effectively about your projects.

Data Sharing and Third Parties

We don't sell your information to anyone. Period. We only share data when it's necessary for providing our services or required by law.

Service providers we work with:

• Cloud hosting services for infrastructure support
• Communication tools for project collaboration
• Analytics services to understand website performance
• Security services to protect against threats

Your Rights Under Swiss and EU Law

You have several rights regarding your personal data. Here's what you can do and how to exercise these rights:

To exercise any of these rights, send us an email at info@denvero.net with your request. We'll respond within 30 days and won't charge you unless your request is clearly excessive or repetitive.

Data Security and Protection

We take security seriously because we know how important your data is to your business.

Technical measures we use:

• Encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Access controls and authentication systems
• Backup systems with secure off-site storage
• Network monitoring and intrusion detection

Organizational measures:

• Staff training on data protection practices
• Clear data handling procedures and guidelines
• Regular review of security policies
• Incident response procedures

Data Retention and Deletion

We keep your information only as long as we need it for legitimate business purposes or legal requirements.

When we delete data, we use secure deletion methods to ensure it cannot be recovered. Some information may remain in backup systems for up to 90 days before being permanently removed.

International Data Transfers

Sometimes we need to transfer data outside Switzerland for technical or business reasons. When this happens, we ensure appropriate protections are in place.

We only transfer data to countries that provide adequate protection or use appropriate safeguards like:

• Standard contractual clauses approved by Swiss authorities
• Adequacy decisions for specific countries
• Binding corporate rules for large organizations
• Certification schemes that ensure data protection

Cookies and Website Technology

Our website uses cookies and similar technologies to function properly and provide better user experience.

Essential cookies: Required for basic website functionality

Analytics cookies: Help us understand how visitors use our site

Preference cookies: Remember your settings and choices

You can control cookies through your browser settings, but some website features may not work properly if you disable them.

Changes to This Policy

We update this privacy policy when our practices change or when legal requirements evolve. When we make significant changes, we'll notify you by email if we have your contact information, or through a notice on our website.

You can always find the current version of this policy on our website. The "last updated" date at the top tells you when we made the most recent changes.